Atlantis Hotel Melbourne

Value for money, comfy location. Overall very nice and nicely presented accommodation with well organized staff in assisting on how to get around Melbourne. Location short walk to the train station and other major tourist attraction...  

Location

Bedding, doona & top sheet short. Breakfast less than basic and some items not being replenished. Location of the "Reading lights" above the bed ensured both occupants of the bed had illumination with only one light. The property suffers from a minimalistic feel for the price.

The general atmosphere, spacious reception area and lifts, charming staff( on all levels!), excellent value, great, clean decor, everything worked eg TV, shower etc, Just brilliant- I will be back...

Nothing.

Request housekeeping to clean the bathroom daily for a fresher stay, especially if you'll be there for multiple nights.

Yes great

nothing

location

no information given on any hotel facility e.g breakfast can be taken in the etc. found out about the sauna by accident TV remote control not completely functional. Staff member entered our room uninvited on Sunday morning at 9am to ask were we checking out

Convenient proximity to Southern Cross Station makes for easy access to transportation. The Executive Queen Suite offers a comfortable bed, a sizable bathroom, and a clean environment that suits any traveler looking for value....  

The location

Apartment had a septic smell wafting through, notified staff and they sprayed some disinfectant & air the room whilst we waited out side, the smell seemed to go but was back the next morning. Not a pleasant experience. We have stayed there quite a few times before with no complaints

The room was comfortable and n to too small for the four nights we stayed. The staff were pleasant and helpful. Location was awesome with trams close to get places and Etihad right across the road.

nothing

Great location for easy access to public transport.

Room cleanliness could use significant improvement.

Location

Called for a room upgrade and was given it for $50 but only to find that the new room was exactly the same but with a few more dirty marks on the walls and carpet and a view of rooftops instead of a brick wall. Very basic breakfast which was still nice but with no paid choices.

Location

No windows. Only window looked on to an internal space, looked on to by other rooms. No natural ventilation which a window would give.

The friendly staff added to the cute atmosphere.

Better air conditioning would enhance comfort during stays.

location

asked for a room with a view no lifts not fully working only one all 4 days on check out time waited 20 mins for lift to get to flooe it kept missing 16 th floor had to walk down all flights with luggage not good .as my friend is disabled he needs to use a walking sticj and is unsure on feet i spoke to reception and they said nothing i can do very bad reaction from her i said i dont think you care about this and all i got was a blank look and i said i will not be giving a good review and she said nothing did not ask me if i wanted to see manager will not recomend this hotel to anyone also i left with a few rashes i belive this was due to bed bugs

The location was convenient and handy, for example, an interactive multilevel aquarium was a 10-15 minute walk from the hotel. You could walk to shopping malls and a market.